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Processing, Shipping & Refunds

Online shopping is great, but we all hate waiting. Here’s a rough guide on current expected lead times and shipping costs.

Please note that while I try to my best to ensure that time frames are kept to a minimum, I cannot 100% guarantee this can be achieved. Delays are always frustrating and unexpected, but I’ll do my best to keep you informed and updated along the way. 

I appreciate your patience and support.

 

Processing

Printing

2 – 3 business days – Paper

7 – 9 business days – Canvas


Framing

1 – 2 business days – Standard sizes (A4, A3, A2, A1, Panorama)

7 – 9 business days – Custom sizes (A0)


Puzzles

Up to 5 business days – Most standard puzzles

7 – 9 business days – Custom photos

Shipping

Courier

2 – 3 business days – Metro areas

3 – 5 business days – Regional areas


Cost

$12.10 – Puzzles

$11.00 – Prints

$33.00 – Frames

$50.00 – International


Please note all values are in Australian Dollars

Refunds

Refunds

Refunds are not accepted for incorrect ordering or change of mind. In the unlikely event that you are not 100% satisfied with the product or service, please get in contact. I would be more than happy to discuss your options.


Damage

If your product has arrived damaged, please contact me as soon as possible. Every effort has been made to ensure the product is packaged and shipped safely and securely.

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